

You Asked, We Listened – HSR Training Now Available One Day Per Week Over Five Weeks
Over the past few months, many clients have told us that while they recognise the importance of Health and Safety Representative (HSR) training, releasing workers from the workplace for five consecutive days, or the traditional three-day and two-day training format, can be challenging. Operational demands, staffing levels, service delivery requirements, and the economic impact of prolonged absences can make attendance difficult, particularly in aged care, manufacturing, logis


Duties of Workers and Employees
In the Work Health and Safety (WHS) Act 2011, Section 28 outlines the specific duties of workers. It is designed to ensure that while an employer (PCBU) has the primary duty of care, individuals also carry responsibility for safety in the workplace. WHS Act (NSW) Section 28: Duties of Workers While at work, a worker must: Take reasonable care for his or her own health and safety; and Take reasonable care that his or her acts or omissions do not adversely affect the health and


HSRs and Risk Management
Work health and safety (WHS) is most effective when it is built on shared understanding, clear roles, and genuine collaboration. One of the key strengths of the WHS framework in Australia is the way it brings together the business, management, workers, and Health and Safety Representatives (HSRs) to manage risks collectively. Understanding the role of HSRs in risk management is essential, not just for compliance, but for creating workplaces where safety systems actually wor


Consultation as the fundamental failure in serious work health and safety incidents
Serious workplace incidents, worker fatalities, and life‑altering injuries rarely occur in the absence of prior warning signs. Repeatedly, investigations, coronial inquiries and court decisions show that the most common systemic failure is not the absence of written safety systems, but the failure of those systems to be informed by meaningful consultation. Consultation failures are consistently identified as a root cause of serious harm.


What does it take to be an HSR trainer?
Courtenell put considerable effort into expanding its scope of WHS services in 2023. Being one of the oldest training providers in New...


Employer convicted and fined for failure to provide information
A recent case in New South Wales serves as a stark reminder of the importance of workplace health and safety (WHS) compliance and the...


HSR Training Online
Courtenell delivers both the SafeWork NSW Initial 5-Day Health and Safety Representative course, and SafeWork NSW 1-Day HSR Refresher course


SafeWork NSW: Their Compliance and Enforcement Tools
SafeWork NSW has a number of tools in its compliance and enforcement toolbox. Those tools range from giving advice or guidance up to...


How SafeWork NSW Decides on Compliance & Enforcement Action
If a SafeWork NSW Inspector found evidence of a breach of WHS laws in a workplace, the Inspector would carry out the next steps according...

