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Mental Health and Psychosocial Risk Management 



Psychosocial hazards represent potential sources of harm within the workplace. They can manifest in diverse ways, involving aspects such as organisational structure, supervision practices, and the provided work environment and equipment. The management of psychosocial risks involves the identification of these hazards and the implementation of measures to reduce the extent of psychological harm experienced.


The existence of psychosocial hazards is not a recent phenomenon; they are observable in nearly every workplace, ranging from unreasonable workloads and micromanagement to a lack of opportunities for career development. However, with the increasing focus on mental health, employee well-being, and workplace culture in the Media, organisations are now under greater pressure to address these hazards.


Regrettably, studies indicate that numerous organisations attempt to treat the symptoms without tackling the underlying causes.


To address this concern, Courtenell’s Mental Health and Psychosocial Risk Management course has been designed to provide business leaders, managers, and supervisors with knowledge and tools to manage Psychosocial Hazards and Risks at workplace. The course will cover the legal obligations of employers and employees under the WHS Legislation, PCBU rights as employers, as well as risk management strategies, prevention and control strategies, and support measures for employees affected by psychosocial hazards.




On completion of this training, participants should be able to:

  • Define psychosocial hazards and explain their impact on the physical and mental health of employees!

  • Identify common psychosocial hazards in the workplace.

  • Explain their legal obligations with regards to psychosocial hazards and mental health

  • Describe how they can apply the risk management process to identify, assess, and control psychosocial hazards in the workplace.

  • Give examples of how they may be able to assist in the implementation of prevention & control strategies to eliminate or minimize psychosocial hazards / risks.

  • Describe how they may provide support for employees affected by psychosocial hazards.





  • Enhanced Employee Productivity: A mentally healthy workplace leads to increased focus, creativity, and productivity among employees. Creating a psychologically safe environment fosters a positive workplace culture, leading to increased morale, teamwork, and employee satisfaction.

  • Reduced Absenteeism and Turnover: Addressing psychosocial hazards can result in lower absenteeism and employee turnover, reducing recruitment and training costs.

  • Improved Organisational Reputation: Demonstrating a commitment to employee well-being enhances the organisation's reputation, attracting top talent and fostering positive relationships with stakeholders.

  • Compliance and Risk Mitigation: Adherence to legal requirements and effective management of psychosocial hazards mitigate legal risks and enhance the organisation's compliance standing.

  • Reaffirmation of Employer Rights: Clarification of what is, and what is not “reasonable management”, whilst managing performance and behaviours.



  • Increased Knowledge and Skills: Participants gain a deeper understanding of psychosocial hazards and develop practical skills to address them effectively.

  • Professional Development: Completion of this course enhances participants' professional profiles, demonstrating a commitment to workplace well-being.

  • Improved Communication Skills: Participants acquire communication skills that enable them to address psychosocial issues openly and constructively.

  • Confidence in Risk Assessment: Participants become adept at conducting psychosocial risk assessments, identifying potential hazards, and implementing preventive measures.

  • Contribution to a Healthier Workplace: Participants having completed this course could play a vital role in creating and maintaining a mentally healthy work environment, positively impacting the well-being of their colleagues.

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