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Courtenell Pty Ltd

as Trustee for the Vowles Family Trust

WHS Training Specialists, Sydney, Australia ~ PO Box 622 Broadway NSW 2007

ABN: 42164393628 ~ ACN: 050109281

Using Risk Management to Prevent Stress and Inappropriate Workplace Behaviours

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In March 2016 the Victorian Auditor General released their report Bullying and Harassment in the Health Sector. On pages 5 and 6 it has a structured risk management approach to bullying and harassment.

If needed, you could consider using an adapted structured approach like this to identify and prevent stress and inappropriate behaviours in your workplace. Or to simply move your current workplace culture to a more harmonious level.   

The Risk Management Approach

The Victorian Auditor General adapted material from pages 8 to 12 of the Safe Work Australia publication, Guide to Preventing and Responding to Workplace Bullying. But we recommend that you consider how the Victorian Auditor General has restructured that material into a risk management format.

We have set out below the main headings and subheadings but recommend that you look at the complete text at pages 5 and 6 of the Victorian Auditor General's report.


For tailor made onsite training:

Call (02) 9516 1499

Preventing Bullying in the Workplace Course

Preventing Bullying for Workers

Health and Safety Representative Course

One Day Refresher Course

Understanding the Role of your HSRs

Effective Health and Safety Committee Training

Health and Safety Committee Chairperson Course

Health and Safety Committee Refresher Course

1. Identifying and understanding workplace bullying

   (see page 5 for full content)


Identify the organisational factors that increase the risk of bullying and harassment:

work stressors

leadership styles

work relationships

workforce characteristics


Consider the processes and data that can help identify the risks of inappropriate behaviours and workplace bullying:

employee feedback

organisational data

2. Controlling the risks

    (see page 6 for full content)

Establish a positive culture and respectful relationship through:

setting the standard of workplace behaviour

developing good management practices

designing a safe system of work

providing appropriate training in workplace conduct, good management practices, and effective response

implementing effective reporting and response procedures to address inappropriate behaviour, and bullying and harassment

3. Monitoring and Reviewing

    (see page 6 for full content)

Control measures should be regularly monitored and reviewed as part of a continuous cycle.

Further reading

Bullying in the Workplace: Risk Management System

Your Strategy for Workplace Bullying Prevention

Bullying and Reasonable Management Action