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Courtenell Pty Ltd

as Trustee for the Vowles Family Trust

WHS Training Specialists, Sydney, Australia  

train@courtenell.com.au ~ PO Box 622 Broadway NSW 2007

ABN: 42164393628 ~ ACN: 050109281

Using Risk Management to Prevent Stress and Inappropriate Workplace Behaviours

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You are welcome to download and distribute the article in your workplace if you feel it may be useful

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In March 2016 the Victorian Auditor General released their report Bullying and Harassment in the Health Sector. On pages 5 and 6 it has a structured risk management approach to bullying and harassment.


If needed, you could consider using an adapted structured approach like this to identify and prevent stress and inappropriate behaviours in your workplace. Or to simply move your current workplace culture to a more harmonious level.   


The Risk Management Approach

The Victorian Auditor General adapted material from pages 8 to 12 of the Safe Work Australia publication, Guide to Preventing and Responding to Workplace Bullying. But we recommend that you consider how the Victorian Auditor General has restructured that material into a risk management format.


We have set out below the main headings and subheadings but recommend that you look at the complete text at pages 5 and 6 of the Victorian Auditor General's report.

Recommended
Training:

For tailor made onsite training:

Call (02) 9516 1499


Preventing Bullying in the Workplace Course


Preventing Bullying for Workers


Health and Safety Representative Course


One Day Refresher Course


Understanding the Role of your HSRs


Effective Health and Safety Committee Training


Health and Safety Committee Chairperson Course


Health and Safety Committee Refresher Course



1. Identifying and understanding workplace bullying

   (see page 5 for full content)


a)

Identify the organisational factors that increase the risk of bullying and harassment:



work stressors



leadership styles



work relationships



workforce characteristics


b)

Consider the processes and data that can help identify the risks of inappropriate behaviours and workplace bullying:



employee feedback



organisational data

2. Controlling the risks

    (see page 6 for full content)

Establish a positive culture and respectful relationship through:



setting the standard of workplace behaviour



developing good management practices



designing a safe system of work



providing appropriate training in workplace conduct, good management practices, and effective response



implementing effective reporting and response procedures to address inappropriate behaviour, and bullying and harassment

3. Monitoring and Reviewing

    (see page 6 for full content)

Control measures should be regularly monitored and reviewed as part of a continuous cycle.


Further reading


Bullying in the Workplace: Risk Management System

http://www.courtenell.com.au/bullying/bullying-in-the-workplace-risk-management-system.html


Your Strategy for Workplace Bullying Prevention

http://www.courtenell.com.au/bullying/strategy-for-prevention.html



Bullying and Reasonable Management Action

http://www.courtenell.com.au/bullying/bullying-and-reasonable-management-action.html