Courtenell Pty Ltd
OHS Training Specialists

Workplace Literacy & OHS

Workplace Training & Knowledge Retention

The Problem

One in seven employees have problems in reading, understanding, writing and using information and training in their workplace? **

Added to that, nearly all employees have difficulty in retaining and applying all of their training and knowledge.

So there is no certainty that health and safety regulations, safe work procedures or orders will be understood or applied.

For a safe and efficient workplace employers need employees who;

• can listen, understand and apply
• can read, understand and apply
• speak clearly and directly
• write clearly
• follow safe work procedures
• use information relevant to their work

If your employees have problems in literacy or in retaining knowledge this can result in;

• ineffective or no OHS training
• deficient understanding of hazards and safety procedures
• mis-communications between management and shop floor
• high injury rates
• safe working procedures not being followed
• poorly written reports
• reluctance to participate in the OHS Committee or training
• low participation in hazard reporting systems

The Solution

To handle this problem, Courtenell P/L has teamed up with Applied Scholastics, an international organisation with 16 years successful experience in handling literacy and communication problems.

We can help you assess and handle the actual situation in your workplace. We do needs analysis for;

• Ability to understand and retain knowledge
• On-the-job literacy
• English language literacy

We also provide the programs, advice and training to handle your needs gap. Phone 95522380 for more information and to make an appointment to discuss your needs.

** An Equal Chance: Literacy in Your Workplace, Department of Education, Employment & Training