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Courtenell Pty Ltd

as Trustee for the Vowles Family Trust

WHS Training Specialists, Sydney, Australia  

train@courtenell.com.au ~ PO Box 622 Broadway NSW 2007

ABN: 42164393628 ~ ACN: 050109281

Preventing Workplace Bullying

A recent court case about workplace bullying that brought great distress and ill health to the bullied employee is a graphic example of what can go wrong when existing policy and procedures are not implemented.


The case concerned a supervisor bullying an employee who had just returned from maternity leave. The bullied employee complained to the State Manager who by procedure should have involved the HR Manager to investigate and resolve the situation.


However the State Manager did not inform the HR Manager, was not supportive of the bullied employee and actually contributed to the employee feeling abandoned.


The bullying continued, the employee became unwell, and had medical and psychiatric treatment. The court awarded the employee over $237,000 in damages.


Analysis of this case indicates that at least parts of the following key preventing bullying steps were not implemented;


Set the standard of workplace behaviour

This involves developing workplace policy or a code of conduct that outlines what is and isn’t acceptable in the workplace. Bullying cannot exist in a workplace where everyone is treated with dignity and respect.


Identify the Risk

Identifying the potential for bullying to occur is an important step in determining what actions need to be taken. The Safe Work Australia Guide gives a list of methods to identify bullying risks, some of these are


Provide training and information

Managers and Supervisors should be trained in:


Implement reporting and response procedures

It is important for those who experience or witness workplace bullying to know who they can talk to in the business, that a report will be taken seriously and confidentiality will be maintained. Implementing effective response procedures will help the organisation to respond to reports of bullying in a consistent and reasonable way.


Details of all the Steps to Prevent Workplace Bullying are covered in Courtenell's face to face training course Preventing Bullying in the Workplace.


Available
Training:

Preventing Bullying in the Workplace Course

Onsite training for your staff and managers to help you comply with legislative requirements to prevent bullying.

Preventing Bullying for Workers

Onsite training for workers in their duties in regard to workplace bullying


Online Learning

Onsite training in bullying and harassment is also available

Related Articles

Bullying in the Workplace : Risk Mangement System


Why Managers and Supervisors Have a Vital Role in WHS Compliance


How to determine what is reasonably practicable


Risk Management


Properly Instruct and Train



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Available training in preventing and responding to bullying in the workplace


Preventing Bullying for Workers - 2 hour onsite training course for workers in their duties in regard to workplace bullying


Preventing Bullying in the Workplace Course - 3.5 hour onsite training course for Officers, managers and supervisors.


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