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Courtenell Pty Ltd

as Trustee for the Vowles Family Trust

WHS Training Specialists, Sydney, Australia  

train@courtenell.com.au ~ PO Box 622 Broadway NSW 2007

ABN: 42164393628 ~ ACN: 050109281


 Brought to you by Courtenell Pty Ltd, Work Health & Safety Training Specialists.

ABN 42164393628 ~ Fax : 02 9516 3644 ~ Email : train@courtenell.com.au ~ Website : www.courtenell.com.au

Phone : 02 9516 1499 ~ If you need any more information, you can contact us by phone, email or by fax anytime.

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You may find these steps useful in obtaining the
agreement of all parties when you have a WHS problem.


Consult with the parties involved for their input of what they see as being the solution. Refer to relevant Codes of Practices, Australian Standards and Guides as necessary. Endeavour to find how others have successfully solved this problem.

Step 2 - Identify a practical solution to the problem

Obviously you need to work out what the problem is before you can solve it.
Consult with all affected parties. What are the issues? What and who is involved in the issue? What are the concerns and emotions involved?

Step 1 - Identify the problem and why it is a problem

Step 3 - Develop a Plan

Work out a plan to implement that solution. Get agreement on it from all relevant parties—as it will be their opinions and feelings that will allow any agreed plan to work in the given situation.

Step 4 - Implement and complete the Plan

Do the steps on the plan and ensure that the other relevant parties do their steps.

Step 5 - Monitor and Evaluate

Test, conduct workplace inspections, consult relevant  parties etc, do whatever is necessary to monitor and evaluate the results of your actions to see if you have achieved what is needed.

Go to www.courtenell.com.au/WHS/solving-whs-problems.html
to download a PDF copy of this YSM.